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Enghouse Systems

Cloud Solutions

Our Partners

"The reason we selected inContact over Genesys was Channel Parity!"

"Channel Parity has greatly enhanced our ability to provide world-class service to our customers.  Our customers can now use multiple contact channels to reach us, which increases our ability to route the interaction to the appropriate technician and efficiently handle customer inquiries.  By leveraging the power of Peregrine’s ServiceCenter, the world’s leading service management system, Channel Parity allows us to understand our customers better and respond quickly to their needs."

 

We have Earned our Clients Trust

Channel Parity is a Professional Services Organization that helps customers solve complex business problems by applying innovative emerging technologies that deliver a compelling return on investment.

Offering both Cloud & Premise based Solutions

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Channel Parity is the cloud contact center professional services provider unifying best-in-class Multichannel Routing, IVR, ACD, Workforce Optimization, Self Service and Customer Service.

Providing a Complete Suite of Solutions

Channel Parity - Contact Center Services

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